Privacy Policy

Privacy Policy for Faith Healthcare Services

Last Updated: 1/1/26

1. Introduction

Welcome to Faith Healthcare Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

• Personal Identification Information: Name, email address, phone number, date of birth, and mailing address

• Health Information: Medical history, symptoms, treatment information, and insurance details (only when you become a patient)

• Technical Data: IP address, browser type, operating system, pages visited, and referring website

• Cookies and Tracking Data: We use cookies to enhance your browsing experience

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our healthcare services

• To process appointments and communicate with you about your care

• To send newsletters, health tips, and promotional materials (with your consent)

• To improve our website and services

• To comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process your personal data based on:

• Your consent (which you can withdraw at any time)

• The necessity to fulfill our contractual obligations to you

• Compliance with legal requirements

• Legitimate interests in providing healthcare services

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Healthcare providers involved in your treatment

• Third-party service providers (such as email marketing platforms like Brevo)

• Legal authorities when required by law

• With your explicit consent for other purposes

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal, accounting, or reporting requirements

• Maintain accurate medical records as required by law

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to Access: Request copies of your personal data

• Right to Rectification: Request correction of inaccurate information

• Right to Erasure: Request deletion of your personal data under certain conditions

• Right to Restrict Processing: Request limitation of how we use your data

• Right to Data Portability: Request transfer of your data to another organization

• Right to Object: Object to our processing of your personal data

• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, contact us at info@faithhealthcareservices.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

9. Third-Party Services

We use third-party services that may process your data:

• Brevo: For email marketing (view their Privacy Policy at https://www.brevo.com/legal/privacypolicy/)

• Website Analytics Tools: Such as Google Analytics

• Payment Processors: For online transactions

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.